1.7.2 new install error

Installation issues with WoWRoster

1.7.2 new install error

Postby brienprime » Thu Jan 04, 2007 5:04 pm

HI there,

I've been going in circles for hours so maybe someone can get me out of this loop I'm in.

This is a brand new install.

I've created a new database for the roster, so the dbase is currently empty
I've uploaded the roster files to the default /roster directory
I've uploaded the image pack files

My site: http://www.chaosbleeds.com/roster/

When I try to run the the install.php file I get
"Not Found
The requested URL /roster/install.php was not found on this server

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. "


If i try going just to http://www.chaosbleeds.com/roster/ I get the following

Cannot get roster configuration from database
MySQL Said: 1146: Table 'chaosb5_wow.roster_config' doesn't exist

You might not have roster installed
INSTALL


If I click INSTALL I get the "cannot find install.php" error. I can see the install.php file though cuteftp so I know it's there.

Any suggestions?

Thanks,
Brienprime
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1.7.2 new install error

Postby zanix » Fri Jan 05, 2007 4:53 am

First, delete conf.php
Then make sure you have all the files uploaded to your server
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Re: 1.7.2 new install error

Postby brienprime » Fri Jan 05, 2007 11:38 am

Thanks for the suggestions, this is what I did:

- I've re-downloaded a full version of the Roster.
- Deleted the old Roster dir from my site.
- Re-Uploaded the Roster dir (and everything inside it)
- I compared the two directory/file structures, they are identical.
- There is no conf.php file.
- I get the same errors

PHP version: 4.4.1
MySQL version: 4.1.21-standard

Thanks again,
Brienprime
Last edited by brienprime on Fri Jan 05, 2007 4:24 pm, edited 2 times in total.
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1.7.2 new install error

Postby zanix » Sat Jan 06, 2007 1:58 am

brienprime wrote:Thanks for the suggestions, this is what I did:

- I've re-downloaded a full version of the Roster.
- Deleted the old Roster dir from my site.
- Re-Uploaded the Roster dir (and everything inside it)
- I compared the two directory/file structures, they are identical.
- There is no conf.php file.
- I get the same errors

PHP version: 4.4.1
MySQL version: 4.1.21-standard

Thanks again,
Brienprime

Ok, so you re-uploaded the files, then tried to run the install correct?
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Re: 1.7.2 new install error

Postby brienprime » Sat Jan 06, 2007 10:58 pm

Affirmative.

Redownloaded everything, reuploaded everything, then made sure that all the files were uploaded, and I get the same error as I originally posted.

It's got to be something with my website host, I can get it running on a test server at a friends house and had 1.7.1 and a couple other previous versions running before with no problems.

Thanks,
- Brienprime
Last edited by brienprime on Sat Jan 06, 2007 10:59 pm, edited 1 time in total.
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1.7.2 new install error

Postby zanix » Sat Jan 06, 2007 11:00 pm

Go into your web host's config panel and see if you can get your db connection information
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Re: 1.7.2 new install error

Postby brienprime » Sun Jan 07, 2007 4:25 pm

Not sure if this is what you're asking for... (my host uses cpanel in case this isn't the stuff and you know where in cpanel I should look)

MySQL charset: UTF-8 Unicode (utf8)
MySQL connection collation: utf8_unicode_ci

thanks again,
Brienprime
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1.7.2 new install error

Postby zanix » Sun Jan 07, 2007 6:43 pm

It's under the mysql database icon
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1.7.2 new install error

Postby brienprime » Sun Jan 07, 2007 10:40 pm

Ahh, this stuff?

chaosb5_roster16 (Privileges: ALL PRIVILEGES)

Connection Strings
Perl $dbh = DBI->connect("DBI:mysql:chaosb5_wow:localhost","chaosb5_roster16","<PASSWORD HERE>");
PHP $dbh=mysql_connect ("localhost", "chaosb5_roster16", "<PASSWORD HERE>") or die ('I cannot connect to the database because: ' . mysql_error());
mysql_select_db ("chaosb5_wow");


Thanks,
- Brienprime
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1.7.2 new install error

Postby zanix » Mon Jan 08, 2007 1:43 am

Yes, now open conf.php and make yours look like this
Code: Select all
<?php
/******************************
 * AUTO-GENERATED CONF FILE
 * DO NOT EDIT !!!
 ******************************/

$db_host   "localhost";
$db_name   "chaosb5_wow";
$db_user   "chaosb5_roster16";
$db_passwd "******";
$db_prefix "roster_";

define('ROSTER_INSTALLED'true);
?>
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1.7.2 new install error

Postby brienprime » Mon Jan 08, 2007 1:54 am

ok, I added a conf.php file

I get the original two messages

Cannot get roster configuration from database
MySQL Said: 1146: Table 'chaosb5_wow.roster_config' doesn't exist

You might not have roster installed
INSTALL


Clicking install gives me:

Not Found
The requested URL /roster/install.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.37 Server at www.chaosbleeds.com Port 80
Last edited by brienprime on Mon Jan 08, 2007 1:55 am, edited 1 time in total.
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1.7.2 new install error

Postby zanix » Mon Jan 08, 2007 2:58 am

ok, delete conf.php and enter the values you have in the conf.php file into the installer

Host = localhost
Databse Name = chaosb5_wow
User Name = chaosb5_roster16
Password ******
Table prefix = roster_
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Re: 1.7.2 new install error

Postby brienprime » Mon Jan 08, 2007 1:43 pm

Thanks for all the help.

My hosting company moved the server my roster was loaded onto and left the old one running. So I had 2 copies of the roster, one I could access (the old one) and one I couldn't (the new one).

They've deactivated the old site and got the new one running, it's installing just fine now.

- Brienprime
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